Shipping Policy

Airovine Shipping Policy

Last Updated: July 22, 2026

Who We Are

HH Ecommerce Group LLC DBA Airovine ("Airovine," "we," "us," or "our") operates the website https://tryairovine.com (the "Site"). Our priority is to provide a seamless and transparent shipping experience for every customer. Please review the details of our shipping process below.

Shipping Costs

Shipping rates are calculated at checkout. Eligible orders may qualify for free shipping based on the promotions or minimum purchase requirements displayed at checkout.

Delivery Area: We currently ship within the United States

Future Expansion: We plan to expand shipping to additional countries in the near future

Order Processing Time

Processing Time: Orders are processed within 1–2 business days, Monday through Friday

Cut-off Time: Orders placed before 22:00 (GMT+01:00) Central European Time (Amsterdam) are processed the same day. Orders placed after this cut-off will be processed the next business day

Non-Processing Days: Orders are not processed on weekends or U.S. public holidays

Delivery Time

Estimated Delivery: Orders typically arrive within 5–8 business days after processing, depending on the destination. Please note that delivery times are estimates and may vary due to external factors outside of our control such as carrier delays, weather, or customs.

Shipping Process

Courier Services: We partner with trusted carriers such as DHL, FedEx, and USPS to deliver your order safely and efficiently.

Tracking Information: Once your order has shipped, you will receive an email with your tracking number and a link to monitor your shipment in real time.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us at support@tryairovine.com within 48 hours of delivery. We will work quickly to resolve the issue.

Lost Orders: If your order is lost in transit, contact us immediately and we will investigate with the carrier to arrange a replacement or other suitable resolution.

Contact Us

If you have questions or concerns about this Shipping Policy, please reach out to our support team:

HH Ecommerce Group LLC DBA: Airovine

Email: support@tryairovine.com

Website: https://tryairovine.com

Address: 30 North Gould St Ste R, Sheridan, Wyoming 82801, United States

Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)